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Entrepreneurial Exchange
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Entrepreneurial Exchange

When: 5/18/2011
8:30am - 10:00am
Where: ASBA
4811 e. grant road
tucson, Arizona  85712
United States
Contact: monica guerette

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Entrepreneurial Development Exchange

"Customer Loyalty, Your Competitive Advantage”

Good customer service is a must today, but customer loyalty is about a much higher realm of success. How do we really define customer loyalty and most important, how do we achieve it?Customer Loyalty is a powerful competitive advantage and should be the outcome of every customer interaction. In addition to a short presentation, there will be a group discussion for participants to inspire and learn from each other. Presented by Donna Russo of Lattitude Associates.

This group serves the unique needs of business owners through education, networking, peer mentoring and exchange of ideas, resources and more! This week will consist of a roundtable discussion on a topic relevant to your business today.

Seating is limited.

Cost : FREE for ASBA members; $10.00 General Public .

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