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Managing Isn’t Fixing

Posted By Bob Wilson, Bob Wilson Solutions, Thursday, March 12, 2015

When I first became a manager I was ready to make a big impact. Make big changes. Truly make a difference.

Change is hard. Helping people change is harder.  #SmartfulSayings

One problem – my team wasn’t ready for that.

But that wasn’t only problem. I was promoted from a job where I was a “doer.”  In other words, fixing problems was very familiar to me.

But managing isn’t fixing. It is influencing.

You talk to people about their behavior. You reinforce the positives and work to shift the negatives. Sometimes it works. Other times it falls on deaf ears.

When you ask someone to change, they often dig in their heels and resist. This takes some getting used to.

Before you can shift your employee’s mindset, you need to shift your own.  #SmartfulSayings

Your duties have changed overall, but it’s more than that. Besides adjusting to the change in duties, you also have to adjust to the change in results (or lack thereof). It often feels like pushing a rope. You can see you’re doing something, but the result isn’t what you want.

As a manager, you need to develop a sense of what to do when a strategy has stalled. There are three options:

  1. Try a new strategy. When this works it’s a beautiful thing.
  2. Continue with the strategy, realizing it will make little progress, but that is better than zero progress.
  3. Stop the strategy, realizing there isn’t another one to replace it. You’ve done the best you can and have to leave it at that.

The last two options are difficult to accept. That’s a big part of why being a manager can be so frustrating. Learning when to choose each option is what makes you a better manager.

Bob Wilson is the owner of Phoenix, AZ-based Smartful Coaching. If you need help being a better manager or supervisor, contact Bob at (480) 710-0340 or to schedule your Free Consult. 

Content @2015 Smartful Coaching All Rights Reserved

Tags:  how to be a better manager  improve my management skills  make me a better manager  management  managing people  new manager 

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