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Give Employees Better Feedback With This Simple, 3-Step Process

Posted By Bob Wilson, Bob Wilson Solutions, Wednesday, August 26, 2015

Let’s say one of your employees was assigned a project to oversee. Overall they did a good job. Also, they had a couple of areas they needed to improve on.

You could say to the employee: “You did a good job, but you need to work on a couple of things.”  Notice how we took them from good to less-than-good?

Instead if you say: “You did a good job. Let me tell you a couple of things so next time you can do a great job.”  See the difference? This lifts the employee up. It’s focused on how to improve and reach for something more next time.

Instead of a criticism of the past, it’s a positive slant on the future. Big difference.

In other words, it’s a 3-step process:

  • Avoid using the word “but” with your employees
  • Separate positive feedback and negative feedback into two different sentences
  • Take the negative feedback and transform it into something positive by focusing on the future and how those changes can help the employee grow

What tips have you found to work well when giving feedback to employees?

Bob Wilson is the owner of Gilbert, AZ-based Smartful Coaching. If you need help improving the quality of feedback you give to employees, contact Bob at (480) 710-0340 or bob@smartfulcoaching.com to schedule your Free Consult. 

Tags:  employees  leadership  management 

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