Print Page   |   Your Cart   |   Sign In
Group HomeGroup Home Blog Home Group Blogs
Search all posts for:   


View all (682) posts »

Watch What You Say and Where You Say It

Posted By Mike Leeds, Pro Sales Coaching, LLC, Friday, December 15, 2017

Sales Tip of the Week from Mike Leeds – Pro Sales Coaching

Watch What You Say and Where You Say It

Note: I had another topic planned for this blog post, but had to delay it since I wanted to share this afternoon's observance with you in a timely fashion.

Today, I was at the Doctor's office waiting for my appointment. A medical supply sales representative and her manager came into the office a few minutes later and loudly made their presence known. The sales rep hovered around the desk while a patient was signing in (not cool), and then made her pitch to see her prospect.

While waiting for the Practice Administrator (Office Manager) in the waiting area, the rep and her manager openly discussed their strategy for the sales call. During this conversation, there were periods of laughter, updates on company gossip, as well as re-caps and opinions from the other Doctors they had visited.

None of the patients in the waiting area were amused by this humor and we weren’t interested in the inappropriate stories, gossip, and opinions of other Doctors. One thing was for sure – everyone in the room knew who they worked for, and probably had formed an opinion of their company. (If any of us knew the people they were discussing, it could've created additional issues.)

I've also witnessed and overheard very specific conversations in restaurants/coffee shops. For situations like these, I recommend you keep your voices down, keep your conversations general, and be careful with company names or contact last names. Better yet, some of these conversations should probably occur in private – or in some cases - not at all. As with life in general – be aware of your surroundings. We’ve all probably heard of people being burned in (or by) careless situations like these.

Prepare to be accountable for your actions – at a company as well as personal level. Always take the high road!

I hope you have a successful day!

Tags:  Increasing Sales  Sales  Sales Coaching  Sales Management  Sales People  Sales Professionals  Sales Results  Sales Skills 

Share |
Permalink | Comments (1)

Comments on this post...

Tracelyn Sutton, American Cancer Society says...
Posted Sunday, February 11, 2018
Mike, excellent post and a great reminder for all of us!
Permalink to this Comment }

Affordable Dental Plans for ASBA Members

Delta Dental of Arizona

2 employees? No problem! We’ve got a dental plan to meet your needs & budget. Click to learn more!


Switch. Save. Donate. All with NPS, your Local Payment Processor


Specialized Pricing for ASBA Members
No PCI, No Annual Fees, No Start-up Fees or Contracts
24 Hour Next Day Funding & Deposits
Full EMV Integration to Current Setup
PCI Compliant
NPS gives back 20% to ASBA 


Don't Lost the Game You've Already Won!

Heller Financial Services

Whether your goals are protecting assets, reducing taxes, generating more lifetime income or removing more undue risk, we know genuine understanding drives good decisions for a lasting plan. 



Experience ASBA


Date: Held monthly
Time: Click for times based on location
Location: Phoenix or Tucson


ASBA Speed Networking


Date: Held monthly
Time: Click for times based on location
Location: Phoenix or Tucson

Have Questions on Health Insurance?

Health Insurance

Do you have questions on plans for Individual, sole proprietor, or group? We can get the answers needed to make sure you find the right plan for you and your employees.

LEARN MORE work for you


CopperPoint delivers peace of mind to Arizona employers and their employees. We are the state's premier provider of workers compensation insurance, serving Arizona businesses, small and large, since 1925.


Speakers Forum

Speakers Form

ASBA is on the cutting-edge of what is happening right now in the business community. We are looking for dynamic speakers to present inspiring and relevant content at future events. If you or someone you know is experienced capturing a crowd and delivering insightful information on sales, marketing, HR, finances, or other topics we invite you to share your knowledge and apply today. We are your partner in business.


Association Management Software Powered by YourMembership  ::  Legal