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5 Responsibilities of Every Manager

Posted By Les Taylor, Outperformers International, Wednesday, March 4, 2015
Peter Drucker, known as the father of modern management, maintained that every manager – in any organization – has five primary roles and responsibilities. Drucker said every manager organizes, sets objectives, measures, motivates and communicates and, lastly every manager develops people – including themselves.

I’ll add my two cents as to how each role might works in the real world.

1. Managers organize essentially three things:

People (Who?)

Managers make sure the right person is in the right job. By right person I mean the person with the right skills, training and/or experience is in a position that plays to that person’s particular strengths and abilities.

Process (What?)

W. Edwards Deming, one of the great management thinkers of the last century said: “If you can’t describe what you’re doing as a process, you don’t know what you’re doing.” Good managers analyze, develop and create the right process for the right job.

Priorities (When?)

Knowing the right thing to do is only half the battle, the other half is knowing when to implement or initiate. Everything doesn’t have the same priority. A good manager sees the big picture and makes the right move at the right time.

2. Managers Set Objectives

Goals, objectives, mileposts, whatever you choose to call them – are simply ways to set a particular direction or reach specific objective. How much and by when are the two questions for framing an objective.

3. Managers Measure

Measure what? Measure against set objectives. Good managers are pragmatic. They let the data speak for itself. We’re either moving in the direction we intend to go – or we aren’t. Good measurements tell us when it’s time to make course corrections.

4. Managers Motivate and Communicate

Good managers stimulate interest in achievement and accomplishment through positive reinforcement. Effectively communicating what needs to be done and why – along with healthy doses of encouragement – lead to positive results.

5. Managers Develop people – Including themselves

We train animals but we develop people. Helping others grow and mature personally and professionally is an integral part of a manager’s role. Good managers see the benefits continuous improvement – for others and for themselves. They don’t let themselves or others get stuck in the wilderness of the status quo.

Tags:  goal setting  management  manager responsibilities 

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