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6 Easy Steps for Getting the Most from Your Customer Survey
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6/18/2014
When: Every Month
On-demand
Contact: Carol Mangen
602.306.4000

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What You'll Learn:

  • Structure your survey to optimize participation

  • Choose the right type of questions to get the information you need

  • Avoid common pitfalls in question phrasing that can affect your results

  • Meaningfully analyze your results


 

Survey Says: Success!

Good small businesses listen to the concerns, suggestions and demands of their customers. The best small businesses take that feedback and make the essential changes needed to meet the needs of customers.

During this webinar, Rebecca Sprynczynatyk, Infusionsoft's director of product marketing, will touch on six steps for crafting a customer survey that gets the information you need while ensuring a good experience for your customers. From writing questions to analysis, this webinar will give you the tools you need to create meaningful surveys-and get meaningful results.


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